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  • Nutrition and Wellness
  • Foodservice Management
  • SALARY

SR. DIRECTOR OF FOOD AND NUTRITION SERVICES, HOSPITAL

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5000 West Chamber Street, Milwaukee, WI, 53210, United States
TouchPoint

Reports to:  Systems Director, Food and Nutrition

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

The Senior Director of Dining Services is responsible for overseeing the day-to-day operations of the Food and Nutrition Department within a large hospital setting. This role provides leadership across all service areas, including the retail café, coffee shops, physician lounges, patient dining, and catering. The Senior Director ensures operational excellence, financial performance, exceptional food quality, and strong client relationships while developing and leading a high-performing team.
 

 

Key Responsibilities: 

  • Lead and oversee daily operations of all dining and nutrition services, ensuring consistent service excellence across patient, retail, and catering areas
  • Operate the department within the approved budget while maximizing value and financial performance
  • Ensure all food offerings meet high standards for quality, safety, presentation, and nutrition
  • Direct and enforce comprehensive safety, sanitation, and maintenance programs
  • Build and maintain strong relationships with hospital leadership, clients, guests, and internal departments
  • Foster a culture of professional growth, engagement, and accountability across the team
  • Develop talent through coaching, performance management, and succession planning
  • Promote strong interdepartmental collaboration and align dining services with the facility’s overall operational goals
  • Additional duties as assigned

 

 

 

Preferred Qualifications:

  • Minimum of two years of experience at the Director level or higher in food and nutrition services
  • Healthcare food service management experience required; acute care hospital experience strongly preferred
  • At least five years of proven leadership and people management experience
  • Bachelor’s degree preferred, or equivalent combination of education and relevant experience
  • Strong knowledge of inventory management, purchasing, and cost controls
  • Demonstrated expertise in food and catering trends, quality standards, production, sanitation, and presentation
  • Experience with P&L accountability and contract-managed services strongly preferred
  • ServSafe® certification a plus
  • Forward-thinking, proactive leader who serves as a visible and trusted representative of the organization
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer systems

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID:  1529445

TouchPoint

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